Let's face it. Magento's order status system is limited out of the box, and especially not very transparent for your customers. Fix this using the Advanced Order Status extension by XTENTO. Make your order processing more transparent for your customers, and for you, the store admin.
This extension allows you to add custom order statuses and to dispatch email notifications using templates to customers whenever you change the order status in the Magento backend. Easily change the order status to any order status right from the Sales > Orders grid. With Magento's built-in order status system, an unlimited number of new statuses can be created right from the Magento backend, to set up more precise statuses in Magento and to let your customer know what's going on with their order.
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Want to change the order status for an order? No problem! You can do so right from the Sales > Orders grid using this extension. You can change the order status of an order to ANY status, for example from "Processing" to "Complete".
Set up an email template using the Advanced Order Status extension, assign it to a status, and your customers will automatically always get an email when the order status changes to Complete, for example - letting them know that their order has been completed for example.
Make order processing more transparent. Set up new order statuses. Communicate the current order status to your customers. Change the order status for orders in bulk. All using this extension.
Set up email notifications for order status changes
Whenever you change the order status to a status with a notification attached, the configured email template will be sent to the customer. A sample "order status update" template comes with the extension out of the box. Different email notifications can be set up for each status and store view. E-Mail notifications can be sent to the store owner in copy.
Don't want to send email updates when changing the order status? No worries, simply don't assign an email template to your order status.
Create email templates & assign to order status
Change the order status to any order status when adding a comment to an order
Easily change the order status right from within the order screen when adding a comment to an order, with the ability to select all order statuses - not just the "current" status, like in Magento out of the box.
Any order status can be selected when adding a comment
Change the order status for orders to any other status in bulk, right from the Sales > Orders grid
Changing the order status can then notify your customers, if required.
Changing the order status in bulk
Create an unlimited number of new order statuses with notifications
Create new statuses to communicate the current order status more clearly. Set up as many order statuses as required to make order processing more transparent for your customers. Order statuses are shown in the frontend as well.
Magento 2 exclusive feature: Colored order statuses
Assign colors to order statuses, shown on the Sales > Orders grid. Easily flag orders for your customer reps so they see which orders need special attention - fraud, express shipping, etc.
Highlight certain order statuses
Sample E-Mail that can be sent to customers on order status change
Frequently Bought Together
Need to process orders in batches? Right from the Sales > Orders grid? Check out our Simplify Bulk Order Processing extension if you want to process orders in batches right from the Sales > Orders grid. The two extensions are a great combo!
All extensions were built by Magento Certified Developers. Our extensions are not encrypted (no IonCube, Zend Guard, etc.) and not obfuscated. 100% of the extension source code is "open source" and not a single line of code is obfuscated / encrypted.
Easy to install & instant download after your purchase. Our Magento 2 extensions can be installed easily via our private composer repository. Detailed installation instructions as well as troubleshooting guides can be found in our Support Wiki.
This extension is available for Magento 1 and Magento 2 and both Community Edition (Open Source) as well as Enterprise Edition (and Cloud & Commerce) are compatible. The extension is multi-store compatible and supports Magento instances with multiple websites/stores/store views. All XTENTO extensions are guaranteed not to conflict with each other.
We offer a broad range of services that can be added to your order. Don't want to deal with installation or configuration yourself? Our support staff will be happy to help.
XTENTO Installation Service: A XTENTO representative will install the extension for you in one Magento installation. Installation will be completed within a couple hours during business hours usually.
Extended Configuration Support: Want us to make the initial configuration of your purchased extension? Or simply know you'll need configuration/customization time? Then you'll want to add this service to your order. (Contact us before your purchase to discuss exact scope of work and whether it is covered by this service)